Fleet & Family Support Programs

Clinical Counseling Services

Clinical counseling is free, confidential short-term counseling provided by Licensed Clinical Social Workers, Psychologists, and/or Marriage and Family Therapists for Active Duty personnel and family members.

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Exceptional Family Member Program (NSAW)

The Exceptional Family Member Program is designed to assist Sailors and their families by addressing the special needs of exceptional family members during the assignment process.

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Family Advocacy Program

The Family Advocacy Program provides a variety of intervention and treatment models to meet the needs of individual families in reference to child and spouse/partner abuse concerns.

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Family Emergency Response

Crisis Response is the quick response provided to commands, personnel and families when they are faced with crisis situations.

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Family Employment Readiness Program (FERP)

Spouse/Dependent Employment Services

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Fleet and Family Support Center

Fleet and Family Support staff recognizes that being military is a lifestyle that presents unique challenges and opportunities for service members and their families. Programs are intended to help make the most of military life.

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Individual Deployment Support Program

Check out our NEW Individual Deployment Support Program!

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Life Skills Program

The Life Skills Program offers workshop topics in order to get to "mission-ready green" and stay in Operational Stress Control (OSC).

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Navy Gold Star

Navy Gold Star is the Navy's official program for providing long-term support to surviving families of Sailors who pass while on Active Duty.

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Ombudsman Program

Out of an abudance of caution and in an effort to practice social distancing, the Fleet & Family Support Center offices are closed and the staff will be working remotely. 

Please call 202-685-0229 for more information and assistance. 

Please visit the NSA Washington FFR COVID-19 page for more information and updates.


Navy Ombudsmen are key resources for family members, particularly during deployments. They serve as a liaison between the command team and families within the command.

Ombudsman Support Program:

  • Provide information and referral to assist families with concerns or issues.
  • Regularly communicate and distribute information to and from the command and the unit’s family members.
  • Keep the command informed regarding the overall health, morale and welfare of the families in the command.

Ombudsman Assemblies

  • Scheduled Bimonthly
  • Provide advanced trainings on a variety of topics to enhance Ombudsman knowledge and response capabilities.
  • For more information about the next assembly or Ombudsman program, contact our Coordinator at 202-685-8413.

If you would like to contact your command's Ombudsman, please click here.

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